Refund Policy
We take great care in packaging and delivering original artworks. Each piece is carefully inspected before shipping to ensure it reaches you in perfect condition. However, if you receive a damaged or incorrect item, we are here to help.
Returns and Refunds
We accept return requests in the following cases:
- You received the wrong artwork
- The painting was damaged during delivery
To be eligible for a return, please make sure:
- You contact us within 3 days of receiving the painting
- The artwork is in its original condition, unused and unframed
- You provide clear photos of the damage or incorrect item
Once your return is approved, we will arrange for pickup and issue a full refund or replacement, based on your preference.
Non-Returnable Items
We do not accept returns or refunds in the following cases:
- If you simply do not like the painting after delivery
- If the return request is made after 3 days of delivery
- If the painting is damaged after delivery due to mishandling or improper framing
Refund Process
Once we receive and inspect the returned item, we will process your refund within 5 to 7 working days. The amount will be credited to your original payment method.
If you have any questions or need help with a return, please contact our support team at support@pablogallery.com or call us at +91 81290 16097 . We’re here to assist you.