Frequently Asked Questions
How Do I Buy A Painting?
All available paintings are listed on our Shop page. Simply browse through the collection, choose a painting you like, and click “Add to Cart.” Proceed to checkout, fill in your shipping details, and complete the payment. Once your order is confirmed, we’ll carefully prepare your painting and ship it to you with care.
Are All The Paintings Hand-Painted?
Yes, every artwork listed on our website is 100% hand-painted by skilled artists from different villages across India.
How Long Does It Take To Receive An Order?
For paintings that are already available on the site, delivery usually takes 6–7 days within India and 10–15 days for international orders.
If you request a newly created painting, the time will depend on the complexity of the artwork. On average, it may take 30 days for the painting to be completed, plus the shipping period.
If you request a newly created painting, the time will depend on the complexity of the artwork. On average, it may take 30 days for the painting to be completed, plus the shipping period.
Is Shipping Free?
Yes, shipping is free within India. For international orders, shipping charges are calculated separately.
Can I Return A Painting?
Returns are only accepted if the painting arrives damaged or if you receive the wrong item. Please contact us within 3 days of receiving your order and share photos of the issue.
We do not accept returns for personal preferences or if you change your mind after ordering.
What happens if the artwork is damaged during shipping?
We pack all paintings very carefully to avoid damage. If your painting arrives damaged, please take clear photos of the package and the artwork, and contact us within 3 days. We’ll review the case and offer a suitable solution.
Do you ship outside India?
Yes. We ship internationally.
How do I track my order?
Once your order is shipped, we’ll send you a tracking link by email or WhatsApp. You can use it to check the status of your delivery.
Can I request a custom painting?
Yes, absolutely! We accept custom painting requests. You can share your preferences such as size, theme, colors, background, or subject, and the artist will create a painting to suit your space and style. This is a great way to bring a personalized artwork into your home.
What payment methods do you accept?
We accept secure online payments through major debit and credit cards, UPI, net banking, and wallets. All transactions are processed through trusted payment gateways to ensure your information remains safe and encrypted.
Do you offer custom framing?
We usually ship paintings rolled without a frame to ensure safe delivery and reduce costs. However, if you’d like your painting framed, we’d be happy to help! Please contact us before placing your order so we can confirm availability and share the best framing options for you.